TELEPHONE OPERATOR II – 5 POST
Employer: Business Registrations And Licensing Agency (BRELA)
Date Published: 2019-06-04
Application Deadline: 2019-06-18
Date Published: 2019-06-04
Application Deadline: 2019-06-18
DUTIES AND RESPONSIBILITIES:
i.Respond on all enquiries and forward them to appropriate departments where necessary;
ii.Receive and connect incoming calls;
iii.Maintain electronic incoming and outgoing calls register;
iv.Receive and direct telephone calls from the general lines to appropriate officers;
v.Prepare timely and accurate reports;
vi.Test all the equipment and the lines to ensure they are in good working order; and
vii.Perform any other duties as assigned by superior from time to time.
QUALIFICATION AND EXPERIENCE:
National Form IV/VI with Telephone Operator Certificate, Receptionist certificate, Office Management Certificate or equivalent qualification and must be good in public communication and computer literate.
REMUNERATION: Salary Scale According to Salary scale of BRS 2.
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